So one of the things my job has been pushing for the last year or so is for our team to pick up on their AI skills. We've been required to take a lot of training so we could keep abreast for any issues customers may be experiencing. I saw the writing on the proverbial wall during my company's quarterly all-hands meeting in April 2023 when the predominant topic was all about embracing Artificial Intelligence in our day-to-day lives. I studied to obtain Salesforce's AI Associate certification and was able to achieve it in September 2023.
When I got that cert, I was ahead of the game with our team being one of the first to obtain it. Almost a year later, they required everyone of the team to have the AI Associate cert. In addition they wanted us to get the next level cert of AI Specialist which is having a name change to be Agentforce Specialist in conjunction to Salesforce's rebranding of Einstein GPT. They required both AI Associate and AI Specialist by the end of 2024. I studied to obtain the AI Specialist and was able to achieve it in November 2024.
Now there's a push to have our team get the current highest level AI Salesforce cert of Data Cloud Consultant. I'm scheduled to take my first attempt at this cert on 03/22. To top it off I'm taking some additional training on learning about Email Deliverability troubleshooting and I still have to handle existing cases and probably still assist in other engineer issues.
It does seem like there's a lot left for me to learn as I continue through what I call my 2nd and final act in my working career. I wish I could just lay low and collect my check. But if I want to keep my job, I need to stay open to learning more and more. Even that of course is no guarantee that I won't be laid off from my current role down the line.
It is interesting reading up on the history of AI which has its earliest mention in the 1940's. It started with the creation of the first digital computer which of course was a humongous machine. There was a workshop at Dartmouth College in 1956 where the future leaders in the research of AI were in attendance. But it seemed the next couple decades proved to be a challenge in any advancements from the U.S.
The Japanese took the lead in AI advancement in the 70's which reinvigorated the U.S. Investment in AI hit the billion dollar mark by the 80's. Investment continued to boom and one of the first real cumulations of it came in the form of ChatGPT in 2020.
I've actually used ChatGPT to research various topics and it's interesting the responses that I receive. Of course ChatGPT is only as good as the information that gets fed into it. Who better to ask how ChatGPT gets its information then to ask ChatGPT itself?
I asked ChatGPT the following question: "How does ChatGPT get the information to be able to answer any questions we may have?"
It's answer: "ChatGPT gets its information through a process called pretraining, where it learns from a vast amount of text data, including books, articles, websites, and other publicly available written material. During this process, it learns patterns in language, concepts, facts, and general knowledge.
However, it doesn’t have real-time access to the internet or any proprietary databases after training. So, while it can answer a wide range of questions based on the knowledge it learned up until its training cutoff (which in this case is September 2021), it doesn't "know" things that have happened after that time, unless provided with that new information during the conversation.
In short, ChatGPT’s answers come from the knowledge it was trained on, which covers a huge range of topics, but it's not always up-to-date with current events unless it's connected to specific tools (like a web search) or if you give it the latest info. Does that answer your question?"
It's crazy how AI has taken over the fiber of our world. There is a fear that AI will be the cause of a lot of tech workers losing their jobs. I will admit I do have that concern sometimes. But I am open to learning what I can about it. I do hope it's enough to keep me employed while I continue to work towards my goal of financial independence. We shall see.